TravelDesk Privacy Policy

• 1. Introduction

  TravelDesk ("we," "us," "our") is committed to respecting and protecting your privacy. This Privacy Policy applies to our online marketplace services and describes how we collect, use, and handle your personal information when you use our website, mobile app, or any other related services ("Services").

• 2. Information We Collect

  To provide and improve our Services, we collect information in several ways, which may include:

  • Account information. When you sign up for an account, we collect your name, email address, and contact information.
  • Usage information. We gather information about your interactions with our Services, such as the tickets and experiences you purchase, your preferences, and your location data.
  • Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, and the content of the message and attachments you may send us.
• 3. How We Use Information

  We use the information we collect for various purposes, including to:

  • Provide the Services. We use your information to fulfill your requests, process transactions, and provide you with the Services.
  • Improve our Services. We analyze how you use our Services to understand what you like and dislike, which helps us to improve and personalize your experiences.
  • Communicate with you. We may use your information to send transactional notifications, respond to your inquiries, and provide customer support.
• 4. How We Share Information

  We do not sell your personal data to third parties. However, we may share your personal data as follows:

  • Vendors and service providers. We may share information with third-party vendors and service providers that provide services on our behalf, such as payment processing, data analysis, marketing services, and customer service.
  • Compliance with Laws. We may disclose your information to a third party if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request.
• 5. Data Storage and Security

  We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic, and procedural safeguards. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

  For the processing of your credit card information, we rely solely on PCI-DSS compliant payment gateways. We do not store any of your credit card data.

• 6. Your Rights

  You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your personal information. If you wish to exercise any of these rights, please contact us using the contact details provided below.

• 7. Changes to this Privacy Policy

  We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

• 8. Contact Us

  If you have any questions or concerns about this Privacy Policy, you can contact us at: support@traveldesk.me

Last Updated: 21st July, 2023